JTV Coupon Codes

How do I use my JTV Coupon?

To use your JTV Coupon and claim your savings, follow these steps:

1. Create an Account or Sign In to your existing account to save time at checkout.
2. Choose your products and add items to your bag.
3. When you’re ready to add your coupon, click on the bag to review your items. 
4. Scroll to the bottom of your bag until you see the title “Discounts and Promotions”.
5. Under this, you’ll see a plus sign with the label “Use a Promotion/Referral Code”.
6. Click to reveal an empty field where you can copy and paste your coupon.
7. Click “Apply”. Your coupon should immediately appear below the field, with all the relevant information listed, including the code itself and any terms and conditions, including an expiration date if applicable.

Make sure that the discount has been applied to your purchase before scrolling back up to continue your purchase. Customers should note that there is also the possibility to add a coupon to your purchase during the checkout process, in the section labeled “Discounts and Promotions” on the left. Upon clicking “Add Promo/Referral Code and View Details”, a side bar on the right will appear with an empty field where you can enter your coupon.

What can I do if my JTV Discount Code is not working?

There are a few things you can do if your JTV coupon is not working. First, check whether the code is still active and usable, as certain discount codes have expiration dates. Verify that the products in your cart are eligible for the discounts, and that there is no minimum order amount required for the discount code to activate. Finally, make sure that you’ve entered the code correctly, with no extra spaces or typos. If the problem persists, consider contacting the JTV customer service team for assistance.

Can I use 2 promo codes at once at JTV?

No, you can not use 2 Promo Codes at once at JTV. As with many online stores, you can only use one promo code per purchase, and the brand also specifies that JTV coupons can not be combined with any other offers. Make sure to choose the best promo code for your purchase before proceeding to checkout to guarantee you get the biggest discount or best deal. 

How do I return an article to JTV?

You can return an article to JTV through several convenient methods. You may choose to use the Online Self-Service Returns option for orders worth up to $2999.99, or opt for the Return Form and Preprinted Shipping Label, which is included with your order. If you prefer, you can also return items on your own by removing the return address label from the invoice and applying it to your package.

Refunds are available through Merchandise Credit or the original form of payment. If you select Merchandise Credit, it will be added to your JTV account within hours of processing. Refunds to your original payment method may take up to 10 days to appear, depending on your financial institution.

You must have a JTV account to receive Merchandise Credit. If you choose this option but don't have an account, your refund will be issued to your original payment method.

I need help, how can I contact JTV?

Yes! If you need help, you can contact JTV customer service through the following channels:

• Live Chat: Click on the blue "Live Chat" tab on the right side of your page.
• Phone: Call JTV’s Customer Service Team at 800-550-8393. You can also reach the Customer Experience Sales Team at 800-581-3002. Both lines are available 24/7.
• Email: Reach them at customercare@jtv.com.

If there is high traffic at the time you try to write on the Live Chat, you’ll be asked to provide contact information in the chat window, so you can be contacted as soon as possible without having to wait for a reply. For email, it’s recommended to provide any details directly related to your concern, such as order number, customer number, telephone number, or item number, and the normal response time is between 24 and 48 hours.

How can I pay at JTV?

You can pay for your JTV orders through various methods:

• Credit/Debit Cards: Major cards such as Visa, Mastercard, and American Express.
• Apple Pay
• Google Pay
• PayPal
• JTV Gift Card
• JTV Preferred Account: Enjoy zero interest if paid in full within 6 months. No minimum purchase required!

Returning customers who’ve logged into their account can enjoy the Quick Buy option during checkout to skip ahead in the process with their relevant shipping information. 

Does JTV Jewelry offer buy now, pay later options?

While JTV Jewelry does not offer specific buy now, pay later options, customers who wish to pay in installments can choose to pay through PayPal to access the Pay in 3-interest-free installments plan for qualifying purchases. Otherwise, the best option would be to use or create a JTV Preferred account, which offers Financing with no interest if the purchase is paid in full within 6 months. Through the Preferred account, you can also earn exclusive rewards and discounts for your future purchases each time you shop. 

Tips for saving at JTV Jewelry

Looking for some great tips for saving at JTV jewelry? From free shipping offers to special discounts for new customers, there are many ways to get great deals. Make sure to sign up for text alerts and the newsletter to receive news of upcoming offers first, and check the Clearance section regularly to discover the latest discounts and promotions.

Does JTV Have A Free Shipping Code?

No, JTV does not have a free Shipping Code. However, customers who want to avoid paying for shipping can take advantage of their free standard shipping offer for online orders worth $75 or more, available for all U.S. locations, including Alaska, Hawaii, and Puerto Rico. It’s a great way to stock up on the products you need while avoiding any extra shipping fees. 

Use the first-time purchase coupon at JTV

If you’re a new customer, use the first-time purchase coupon at JTV to get a $30 discount on your first order worth $75 or more! To claim this coupon, sign up for the JTV newsletter and receive Text alerts from the brand. This way, you’ll also be first to hear about any upcoming promotions, the latest products, and the newest JTV coupons and sales as they arrive. 

How does a JTV Referral Code work?

Wondering how the JTV referral code works? Sign up to become a Sparkle Ambassador and invite friends to shop through a special referral link. Your friends will receive $25 off their first purchase of $49 or more when they shop using your special link, and you’ll receive $25 in Brilliant Cash each time a friend you referred completes an order worth $49 or more. 

Redeem your JTV Birthday Discount

To redeem your JTV birthday discount, you must be a JTV Rewards member and have your birthday on file. During your birthday month, check your account for special Brilliant Cash Rewards, which can be used like cash on most JTV items. Make sure to use your Brilliant Cash for your birthday, as these rewards do expire at the end of the month.

Can I buy at JTV with Gift Cards?

Yes, you can buy at JTV with Gift Cards! The JTV gift card is a perfect gift for jewelry lovers. The recipient can choose from thousands of jewelry pieces, including rings, earrings, necklaces, and bracelets, and more. You can choose between an eGift card, which is sent by email directly to the recipient, or a physical card that you can send to your giftee’s home by choosing from a selection of flexible shipping options. Choose the design that best suits the occasion, and choose an amount ranging from $25 up to $500, before finally personalizing your gift card with a special message. 

Save at JTV with Annual sales

Shop and save at JTV with annual sales throughout the year! You can score incredible discounts and deals on your favorite jewelry pieces, especially if you shop some of their gem-focused events like Pearl Month, Tanzanite Anniversary, Diamond Week, and more. Shopping during Holidays or Seasonal promotions also offer great savings, with Memorial Day, 4th of July, New Year’s Eve and more offering big savings of up to 70% off or more for stunning rings, necklaces, and other pieces.